How to write a standard Form and most attractive customer service CV form

Customer care is an indispensable position in most fields in every company so the demand for hiring personnel in this position is always high. Customer service CV it's a message for candidates to connect with employers, so you need to be thoroughly prepared to make a good first impression. What information and precautions do you need to write a CV for customer care? Same ViralHire find out immediately after the article below!

How to write a customer service CV that scores employers

Title

The CV title is intended to provide information about the job position you want to apply for with the employer. A good, impressive CV title will attract many employers to watch your CV. CV titles are usually only briefly presented in one line to highlight your professional job position.

Personal information 

Present personal information for the purpose of making it easy for employers to contact interviews and Exchange the necessary information. You need to present and check carefully to avoid errors of personal information such as: full name, phone number, personal email, address.

Presenting accurate personal information when writing a customer service CV (Internet)

Insert personal figure

The general requirement in the current CV is to insert a personal photo as a representative. Therefore, you should choose a clear, non-blurred, well-dressed avatar. Do not choose hidden or tilted photos that cover half of your face.

Career goals

Career goals are an important part of Customer service CV. Objectives are a way of showing direction and purpose in your work while working in the company. Employers will assess candidates whose objectives are consistent with their company's development orientation, but consider recruiting. With the career goals section you need to present short-term and long-term goals.

Education level

Education level is also a measure for employers to evaluate each candidate, so you need to list full information about your education level such as:

• School name
• Graduation year
• Specialization
• Graduation type

In addition, you should also add certificates and qualifications related to the job position being applied to improve your qualifications.

Work experience

Presenting work experience in Customer service CV it's an important part of scoring with employers. Writing work experience is a way to present work experience in a customer service position or relevant position that you have previously accumulated. However, you don't need to be overly lengthy, just briefly state the company name, the job position you have done, the time you have worked and the achievements you have accumulated. 

Professional skills

Customer care is a job that requires a lot of skills, so in customer care CV you need to present basic skills, suitable for the vacancy that you have such as communication skills,listening, persuading customers, problem solving skills,… also skills in foreign languages, office Informatics,… will also help you stand out more than other candidates.

Some other additions (hobbies, extracurricular activities, References, Awards)

In addition to the main items required to present in Customer service CV you can also write something like:

• Personal preferences: personal preferences help others better understand your personality
• Extracurricular activities: extracurricular activities that show you are active, playful
• Reference: so that the employer can further verify the information you have presented in the CV
• Award: show that you are a person with a spirit of inquiry, creativity

Presenting soft skills in CVS (source: Internet)

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Note required when writing a customer service CV

Presenting soft skills so that stand out

An individual may have many skills, but in order for the employer to appreciate you, you should select the skills that cater to the position of customer care. You need to integrate outstanding skills into your CV such as fluent communication skills, listening skills, customer insight, flexible situation handling skills, time management skills and effective teamwork,…

Orderly arrangement of items such that rational, scientific

When presenting titles in Customer service CV you need to arrange and present science. You need to separate the contents into items,present briefly, clearly but fully Italian, using bullet points to list small Italian. A streamlined CV will create a good look and be sympathetic to the employer.

Color, Font suitable for business

Not to impress, you use a variety of colors and fonts to highlight your CV. It is advisable to choose formal, courteous colors that are not too brilliant so as not to dazzle the viewer. Use background color with harmonious font color, avoid sinking or too contrasting in color. In terms of fonts you should use the basic font used to compose text such as Times New Roman or Arial offline.

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Test style, language structure errors 

The last step is no less important than reviewing the entire content of your CV. Just one mistake is that you can lose your points in the eyes of the employer. Therefore, you should check the spelling, font, sentence is too long or dangling, the distance between the lines is reasonable, pay attention not to too much space,… it is important that you check the personal information to ensure that it is completely correct.

Check the format, font, CV style before applying (source: Internet)

Above are all notes on how to write Customer service CV that ViralHire want to send to you. Give yourself an impressive, professional CV following the steps above to draw attention to the employer. If you are still wondering how to write a CV, visit CVHay.vn now, just a few simple steps you will have an impressive CV for yourself. More than that at ViralHireyou can find the fastest jobs from top employers in the country!